Terms of service

Last updated: 03 November 2025
Company: Be Calm And Kind Pty Ltd
ABN: 18 692 174 039
Contact email: becalmandkind@gmail.com

1. Overview

Welcome to Be Calm And Kind.
By accessing or purchasing from our website, you agree to comply with these Terms of Service.

These Terms apply to all customers and visitors, regardless of their country of residence, including Australia, Brazil, the United States and New Zealand.

If you do not agree with these Terms, please do not use this website.

2. Eligibility and User Accounts

To use this website, you must be at least 18 years old or have legal authorization from a guardian.
You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

3. Products and Orders

Be Calm And Kind sells carefully crafted clothing and accessories.
We strive to describe our products accurately, but we cannot guarantee that descriptions, colours, sizes or prices will always be error-free.

All orders are subject to availability and payment confirmation.
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or inconsistent information.

4. Pricing and Payments

Product prices are displayed, whenever possible, in the customer’s local currency.
We accept international payments through secure platforms (such as Shopify Payments, PayPal and major credit cards).

Taxes, exchange rate variations and customs fees may apply depending on the destination country and are the responsibility of the buyer.

5. Shipping

Be Calm And Kind ships to Australia, Brazil, the United States and New Zealand.
Shipping times and conditions vary depending on the destination, selected shipping method and each country’s customs processes.

We are not responsible for delays, additional charges or damages caused by carriers, customs authorities or external factors beyond our control.

6. Returns and Refunds

We want you to have a great shopping experience.
You may request returns or refunds according to the conditions provided at checkout.

Refunds are issued using the original payment method.

Customers in Brazil are entitled to cancel online purchases within 7 days of receiving the product, according to the Brazilian Consumer Protection Code (Law No. 8.078/1990).

7. Privacy and Personal Data

Be Calm And Kind collects and processes personal data only for order processing, product delivery and customer support, in full compliance with applicable laws, including:

  • Brazil: LGPD (Lei Geral de Proteção de Dados)

  • United States: California Consumer Privacy Act (CCPA)

  • New Zealand: Privacy Act 2020

By using our website, you authorize the processing of your data as necessary for store operation and for meeting legal obligations.

8. Intellectual Property

All content on this website — including text, photographs, logos, design, product images and software — is the property of Be Calm And Kind or its licensors.

Reproduction, distribution, modification or any unauthorized use of this material is strictly prohibited without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Be Calm And Kind is not liable for indirect, incidental or consequential damages arising from the use of the website or products purchased.

Nothing in these Terms limits or excludes consumer rights guaranteed by the laws of the customer’s country of residence.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of Australia.
Customers in the United States, Brazil and New Zealand retain their rights under local consumer protection laws.

Any disputes will be resolved in the competent courts of the customer’s country of residence, unless otherwise required by law.

11. Changes to the Terms

Be Calm And Kind may update these Terms periodically.
The most recent version will always be available on this page, and the “Last updated” date indicates when changes were made.

12. Contact Information

If you have questions or requests related to these Terms, contact us:

📧 Email: becalmandkind@gmail.com
📍 Business Address (Australia):
Broadbeach, Gold Coast — QLD 4218
Australia